NDIS
NDIS support you can trust.
The National Disability Insurance Scheme (NDIS) provides funded support to Australians with permanent and significant disability. We work with you and your plan to deliver quality, personalised supports.
Using your plan
We help you make the most of your Core and Capacity Building budgets with clear, transparent service agreements.
Person-centred delivery
Every support is designed around your goals — you choose your workers, your schedule and your priorities.
Safeguards & quality
We operate in line with the NDIS Practice Standards and Code of Conduct, with robust incident reporting.
Eligibility
Who can access the NDIS?
The NDIS is designed for Australians living with a permanent and significant disability. You may be eligible if you meet the following criteria:
- Aged under 65 when you first apply
- An Australian citizen, permanent resident, or Protected Special Category Visa holder
- Live with a permanent and significant disability that affects daily activities
- Need support now to reduce future needs, or use assistive technology or equipment
- Not sure? We're happy to talk it through, or you can check via the official NDIS eligibility checklist.
How it works
Getting started with our support — step by step
We keep things simple, clear and stress-free. Here's what to expect from your first call to ongoing support.
1. Get in touch
Call or send an enquiry. We'll have a friendly, no-pressure chat about your goals and current NDIS plan.
2. Meet & match
We meet you (in person, phone or video) to understand your needs and match you with the right support workers.
3. Service agreement
We put together a clear, plain-language service agreement outlining supports, hours, and your rights.
4. Start your supports
Your chosen supports begin on a schedule that suits you — with regular check-ins to make sure it's working.
5. Review & adjust
As your goals change, we review together and adjust supports so your plan keeps working for you.
Before you contact us
What to have ready
Don't worry if you don't have all of this — we can help you gather what's needed. Bringing what you can just helps us match the right supports faster.
Your NDIS details
Your NDIS participant number and a copy of your current plan (if you have one).
Plan management type
Whether you are self-managed, plan-managed, or NDIA-managed.
Your goals
A short list of what you'd like to achieve — independence, community, skills, health, work or study.
Current supports
Any existing providers, support workers, allied health professionals or informal supports (family, carers).
Preferences
Preferred days/times, gender of support worker, language, cultural or faith considerations.
Contact for a nominee
If a family member, guardian, support coordinator or plan manager should be included in conversations.
Your rights matter
Every participant has the right to:
- Be treated with dignity and respect
- Make your own choices and decisions
- Receive services free from discrimination
- Have privacy and confidentiality protected
- Raise concerns without fear of retaliation
Ready to use your plan with us?
Whether you're self-managed, plan-managed or NDIA-managed, we'll walk you through everything — no jargon, no pressure.